SkyCommerce

AI-Driven Retail & Loyalty Commerce Platform

Personalize retail and loyalty across every channel—web, mobile, kiosk, agent, or chat—with real-time offers and bundles. Omnichannel commerce with integrated loyalty

  • ✔️ Omnichannel commerce with integrated loyalty
  • ✔️ AI bundles offered by context, behavior, and route
  • ✔️ Drive upsell, redemption, and conversion

What is SkyCommerce?

SkyCommerce unifies digital retail and loyalty into one streamlined system. It delivers dynamic offers across every touchpoint—boosting conversion, loyalty engagement, and ancillary revenue.

Built for personalization, SkyCommerce integrates seamlessly with IBE, chatbot, CMS, and loyalty stores.

Modules

CMS & Offer Engine

Dynamic pricing, bundles, and content.

CMS & Offer Engine
SkyBot AI Chat

Smart upsells in real time.

SkyBot AI Chat
Smart Bundling

Seats, bags, hotels, meals packaged contextually.

Smart Bundling
Promotion Manager

Rule-based campaign engine.

Promotion Manager
Loyalty Redemption

Miles for ancillaries and upgrades.

Loyalty Redemption
Sales & Conversion Dashboard

Route-level and segment insights.

Sales & Conversion Dashboard

How it Works

Passenger engages on web, app, kiosk, or agent

Seamless engagement channels enable flexible booking and management.

AI personalizes bundles based on loyalty, route, and behavior

Customized offers enhance passenger experience and increase conversions.

SkyBot engages users during booking or disruption

Real-time smart assistant supports smooth booking, changes, or disruptions.

Checkout applies promos and miles automatically

Automated applications of promos and loyalty miles streamline the checkout process.

Conversion tracked in real time

Monitor user actions and optimize the sales funnel dynamically.

Capabilities

  • 🔹Deadhead and duty travel management
  • 🔹Predictive reassignments during disruptions
  • 🔹Self-service crew preferences
  • 🔹Live monitoring of crew availability and wellbeing
  • 🔹Mobile access for schedule and hotel/transport updates

Achieve Results

Measurable Impact

  • 🔹 5–8% higher conversion on digital channels
  • 🔹 15–20% increase in ancillary revenue
  • 🔹 3x uplift in chat-based offers

Strategic Outcomes

  • 🔹 Faster campaign turnaround
  • 🔹 More personalized customer journeys
  • 🔹 Loyalty used to drive actual revenue, not just rewards

Ready to reinvent your airline commerce?