SmartRewards – Elevate Loyalty, Beyond Points
From subscription-based discounts to AI-generated trip recommendations, SmartRewards helps airlines modernize loyalty into a modular, monetizable platform.
- ✔️ Drive recurring revenue with Discount Club and Flight Pass
- ✔️ Power AI-based engagement through SkyExplore itineraries
- ✔️ Expand loyalty redemption via brand partnerships and UGC
What is SmartRewards?
SmartRewards is Inspire’s modular loyalty ecosystem designed for modern travelers and diversified airline revenue.
It empowers airlines to go beyond traditional point-based programs by enabling subscriptions, prepaid passes, brand exchanges, and engagement-based incentives.
Each module integrates with the airline’s PSS and booking channels via secure APIs—allowing seamless loyalty logic across every touchpoint.
Modules
Discount Club
Membership-based reward program
Auto-renewed subscriptions with exclusive fare discounts
Integrates into airline booking engines via APIs
Manages primary/family profiles securely in PSS
Flight Pass
Prepaid flight bundles based on routes or frequency
Allows fixed-price bookings over time
Includes secure profile storage and renewal logic
APIs connect pass logic to booking and PSS
SkyExplore
AI-powered itinerary builder integrated into booking flow
Recommends trips based on preferences, status, and rewards
Offers personalized packages with accommodation and activities
APIs deliver GenAI-driven suggestions in real time
Loyalty Exchange
Redeem miles for branded vouchers and partner rewards
Real-time loyalty point tracking and redemption
Integrated partner catalog with conversion logic
Connected directly to PSS loyalty ledger
User-Generated Content (UGC)
Travelers earn points for posting reviews, photos, and tips
Rewards linked to verified user profiles in PSS
Incentivized engagement across app and web
Real-time API connection for submissions and redemptions
How It Works
🔹Users enroll in subscription or loyalty programs via booking channels
🔹APIs validate user eligibility and fetch personalized offers
🔹SkyExplore and Loyalty Exchange modules dynamically trigger based on profile data
🔹Points, passes, and redemptions are tracked in real time
🔹All user activity is securely tied to PSS loyalty profiles
Capabilities
🔹Subscription Billing And Renewal Engine
🔹Prepaid Product Logic (Routes, Fare Types, Limits)
🔹Loyalty Tier Integration With Offer Engine
🔹AI Itinerary Personalization (Skyexplore)
🔹Secure Loyalty Ledger + Redemption Tracking
🔹API-First Design With Full Channel Support
🔹Reward Attribution From Content, Behavior, And Spend
Achieve Results
Measurable Impact
- 🔹 3x Higher Loyalty Engagement Via Diversified Reward Models
- 🔹 21% Lift In Conversion From Ai Itinerary Users
- 🔹 $2m+ Recurring Revenue From Discount Club And Flight Pass In Year 1
- 🔹 40%+ Uplift In Miles Redemption Via Partner Brands
Strategic Outcomes
- 🔹 Loyalty Becomes A Recurring Revenue Stream, Not Just A Retention Tool
- 🔹 Travelers Engage Through Subscription, Exploration, And Contribution
- 🔹 Richer Customer Profiles Across Purchase, Behavior, And Influence