AI Center of Excellence
The AI-native Center of Excellence for airlines, without the two-year build.
Most airlines know AI matters. Few can build the capability to run it. It means recruiting scarce ML talent, wiring pipelines into PSS, GDS and IOC systems, operating MLOps in production, and satisfying regulators on bias, privacy and auditability, all before a single use case earns money.
Inspire delivers the Center of Excellence as a managed capability. Governed, observable, and tied to revenue from day one. Production AI in 20 weeks. First revenue signal at Week 4.
The problem we remove
There are two paths airlines usually take, and both disappoint. Generic AI vendors hand you a chatbot or a model and leave the governance, integration and accountability to you. Systems integrators bill the build for years and leave you owning a project that may never reach production.
We give you the operating capability instead of the project: the team, the platform and the governance already assembled and proven on live airline operations.
What the CoE delivers
A complete operating model, run as a platform rather than a consulting engagement.
Strategy & Prioritisation
We sequence use cases to revenue, so the highest-value, fastest-payback work ships first.
Build
Our proprietary AI Factory does the heavy lifting: shared intelligence reused across every use case, so new capabilities ship in weeks, not quarters.
Govern
Responsible AI principles, GDPR · IATA · FAA compliance, PII masking and full audit trails, built in, not bolted on.
Deploy & Scale
Production-grade platform engineering takes each capability from pilot to your whole network without re-architecting.
Evaluate & Observe
Safety and bias evaluation, drift detection, and continuous linkage to business KPIs and ROI, so performance is measured in revenue, not demos.
Why it's different
AI-native, not AI-added
The platform was architected AI-first, one shared intelligence layer underneath every use case. That is different from a legacy product with AI features bolted on, where each capability is a separate, ungoverned project.
Build once, deploy everywhere
That shared layer powers every use case with no duplicated infrastructure and no stack of point-solution vendors to stitch together.
Revenue-first
Every capability maps to a measurable business outcome. We optimise for revenue per passenger, not clicks or demos.
Governed by default
The compliance, explainability and observability layers others defer to phase two are present from the first deployment, which is what lets airline boards and regulators say yes.
Built on your terms
Per-airline data isolation, grounded in your own fare rules, policies and network. Your AI learns your operation, not a generic one.
What it powers
The same backbone runs across your highest-value opportunities.
Predictive Disruption Intelligence
See disruption risk hours ahead of OCC and act before queues form.
Passenger Disruption Recovery
Automated, per-passenger rebooking, compensation and comms during IRROPS.
Ancillary Marketplace
The right offer, to the right passenger, at the right moment in the journey.
Dynamic Pricing & AI Group Booking
Demand-aware pricing for the high-value group and charter market.
AI-Driven Loyalty & Retention
Predict churn, personalise rewards, and maximise lifetime value.
Sits on top of what you already run
The CoE layers intelligence onto your existing PSS and operational stack: no rip-and-replace, no multi-year migration. Intelligence in, disruption out.
Operational in 20 weeks. First revenue signal at Week 4.
Stand up your AI Center of Excellence.
Talk to our team about standing up your AI Center of Excellence. Production AI in 20 weeks, first revenue signal at Week 4.