Sell like a modern retailer. Without replacing your PSS
An NDC-native IBE and digital storefront that runs across web, mobile, and chat. Offers and orders. Modular merchandising. AI personalization. Live in 12-16 weeks on whatever PSS you already operate.
What Retail Core gives you
Every capability a modern airline retail layer needs. Built from the offer-order model up.
Offer-Order IBE
True NDC Level 4 architecture. Dynamic offers per traveller, atomic orders, ONE Order-ready from day one. Offer expiration, repricing, and order servicing all handled natively.
Modular merchandising
Bundle, upsell, cross-sell at any step. Configurable rules engine your revenue team owns the merchandising logic without engineering tickets.
Web, mobile, chat
One offer engine, three storefronts. Native mobile SDKs (iOS, Android, Flutter). Conversational commerce through Adeal (from Care+) and any other channel.
Payment orchestration
Adyen, Stripe, Network International, Tap, MPGS, PayPal, regional wallets. Real currency support across GCC, APAC, LATAM, EU.
Multilingual + multi-currency
12+ languages out of the box. Currency conversion at offer time. Locale-aware merchandising. Right-to-left layouts for Arabic and Hebrew.
AI personalization
Built on Inspire's AI Factory. Personalize offers, bundles, and copy by traveller segment. Privacy-first: airline owns the model, the data, and the prompts.
Fraud & risk
Real-time fraud scoring, 3DS2 by default, chargeback evidence collection. Configurable risk rules per market and per channel.
Headless-first
Every offer-order capability accessible via REST and GraphQL. Use our storefront, build your own, or embed retail into your existing website.
Servicing parity
Customers can change, cancel, reroute, refund across all touchpoints. Voluntary changes, involuntary changes, and Care+ flex rebook all use the same order model.
Built on your PSS, not against it
Retail Core extends your existing PSS through Retail Connect our middleware adapter layer supporting Amadeus, Sabre, Navitaire, Hitit, Radixx, IBS, Accelya, Collins, and Amelya. Your reservations, schedules, fares, and inventory continue to live where they always have. We layer the modern retail experience on top, surfacing offers your PSS already prices and orders your PSS already creates. No data migration. No fare logic rebuild. No replatform risk.
Inside Retail Core
Six functional modules. Deploy progressively, in any order.
Offer Engine
NDC Level 4 offer construction. Branded fares, ancillary bundles, dynamic pricing inputs from Retail IQ.
Order Service
Atomic orders, partial fulfilment, post-booking changes. ONE Order ready.
Storefront SDK
React, React Native, Flutter, server-rendered HTML. Theme-able, white-label, accessible (WCAG 2.2 AA).
Checkout & Pay
Modular checkout with split payments, regional wallets, BNPL, points + cash.
Merchandising Studio
Marketing team UI to compose offers, run A/B tests, schedule promotions without engineering.
Servicing Console
Agent-facing UI to read and modify orders. Supports voluntary changes and IROP rebooks (with Care+).
How it's different from rebuilding your IBE
Three things make Retail Core different from a custom IBE build or a PSS-vendor's commerce module.
Weeks, not years
Custom IBE rebuilds take 18-36 months. Retail Core is live in 12-16 weeks because the offer-order model, the PSS adapters, and the storefront are all already built.
Your PSS is the system of record
We don't move fares, schedules, or inventory off your PSS. Lower risk, lower switching cost, faster cutover. Your operations team's runbooks still work.
Your team owns the surface
Headless API + open storefront source. Your engineers extend it. Your designers re-theme it. No vendor lock-in on the experience layer.
Technical detail
Ready to see Retail Core running on your PSS?
30 minutes with our solutions engineering team. We'll show your PSS connected to Retail Core with your branding, your fares, and your routes.