Forecast disruption. Auto-rebook 80% of pax. Cut IROP cost by 60%+
Combine AeroZen (forecasts disruption 12-72h ahead) with Care+ (auto-rebooks 80% of impacted pax through Adeal AI). The result: dramatically less disruption, dramatically less human-agent time, dramatically better pax experience.
How the two products work together
Predict, then mitigate.
AeroZen predicts
12-72 hours before the disruption, AeroZen flags the impacted flights. OCC has time to swap aircraft, pre-position crew, hold flights or in the worst case, communicate ahead.
Care+ rebooks
When disruption hits, Care+ auto-rebooks impacted pax based on configurable cascade rules. Adeal AI handles the conversation in the pax's native language.
Retail IQ measures
Cost per IROP, time-to-rebook, NPS impact all measured in Retail IQ. Continuous loop of forecast → mitigate → measure → improve.
IROP cost is your biggest unmanaged expense category. Manage it
Talk to us about combined AeroZen + Care+ deployment. Most airlines see cost recovery within 6 months of go-live.